Technical Support Manager Position Available In Mecklenburg, North Carolina

Technical Support Manager 3.6 3.6 out of 5 stars Charlotte, NC 28105 Rinker Materials®, a

QUIKRETE

® Company, is one of the nation’s largest manufacturers of reinforced concrete pipe, box, bridge, and other related infrastructure products for stormwater and sanitary applications. All of Rinker’s products provide long-term solutions through their built-in strength and durability and meet or contribute to specifications defined by the American Society of Testing Materials, American Association of State Highway & Transportation Officials, American Railway Engineering and Maintenance-of-Way Association, American Society of Civil Engineers, American Society of Testing Materials and/or United States Bureau of Reclamation. Rinker was founded in 1964, headquartered in Houston, Texas, and has over 70 facilities across the United States and Eastern Canada. Why Join Our Team? Joining Rinker means becoming a part of a team that’s committed to making a positive impact. When you work with us, you’re not just building structures; you’re contributing to the growth and development of communities. As an Technical Support Manager, you will play a pivotal role in providing technical support and overseeing operational efficiencies within the concrete pipe and precast plant industry. This position demands a blend of technical expertise, managerial skills, and a proactive approach to problem-solving. Join our team and enjoy a comprehensive benefits package that includes competitive pay, a 401k match, paid vacation, holidays, employee discounts, and more. Why Choose a Career with Us?

Growth and Learning:

We provide an environment that encourages personal and professional growth, helping you build a long-lasting, successful career.

Innovation :

Be a part of a team that’s shaping the future of construction and infrastructure.

Impact:

What we build today will shape the world for generations to come. Your work here will be your legacy, impacting communities and leaving a lasting mark on the world.

Collaboration:

We value collaboration and teamwork, knowing that the best solutions are born through shared knowledge and diverse perspectives. Join us and work with talented, like-minded professionals. About the

Role:

Provide comprehensive technical support to plant operations, ensuring smooth functioning of all equipment and processes related to concrete pipe and precast production. Identify and resolve technical issues promptly to minimize downtime and maximize productivity. Collaborate with maintenance teams to implement effective solutions. Continuously evaluate plant processes and workflows to identify opportunities for improvement. Implement measures to enhance efficiency, quality, and safety standards. Develop training programs for plant staff to enhance technical skills and knowledge. Conduct regular training sessions to ensure adherence to best practices and operational excellence. Implement and maintain quality control measures to uphold product quality standards. Collaborate with quality assurance teams to address any deviations and ensure compliance with regulatory requirements. Uphold and enforce safety protocols and procedures to maintain a safe working environment. Conduct regular safety audits and inspections to mitigate risks and ensure compliance with industry regulations.

Qualifications:

Minimum of 6 years of experience in technical support roles within the concrete pipe and precast plant industry. Strong understanding of concrete production processes, equipment, and technologies. PLC troubleshooting skills preferred. Working knowledge of large machine operation, construction of infrastructure. Proficiency in troubleshooting mechanical and electrical systems. Excellent communication, written and interpersonal skills. Proven leadership abilities with experience in managing teams. Ability to thrive in a fast-paced environment and adapt to changing priorities. Must have a valid drivers’ license and ability to travel 50 percent of the time We’re always on the lookout for passionate individuals who are committed to Excellence and share our vision of a better future. If you’re ready to take the next step in your career and contribute to some of the most exciting infrastructure projects, we invite you to explore our current job openings and start your journey with us. Ready to Apply? The process is simple. Click on the “apply” button to get started. Rinker Materials is an equal opportunity employer committed to developing a workforce with well-qualified individuals without regard to their race, religion, color, sex, national origin, age, sexual orientation, gender, disability, veteran status or other protected characteristics. Rinker Materials is a drug-free workplace and conducts pre-employment testing as a condition of employment. If you are unable to apply online due to a disability, contact the Rinker Recruiting team at (303) 853-8053.