Desktop Support Position Available In Wake, North Carolina
Tallo's Job Summary: Desktop Support job in Raleigh, NC requires self-sufficiency, leadership skills, and ability to handle complex tasks. Responsibilities include providing technical support to end users, assisting with hardware and software, and managing systems. Tasks involve unpacking, organizing, processing PCs, and utilizing ServiceNow and SharePoint. Knowledge of Win 10 and 11 is preferred.
Job Description
Desktop Support
Job:
Desktop Support
Location:
Raleigh, NC (Onsite)
Expected Skills:
Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.
Description (including, but not limited to):
1. Technical assistance, support, and advice to end users for hardware, software, and systems
2. Hands-on technical and functional assistance to business and technical users
3. Remote technical and functional assistance to business and technical users
Skills:
Unpack boxes and stage for i-tagging Organizing PCs and parts in stock rooms Process PCs & delivery for State Surplus Work tasks & perform data updates in ServiceNow system Assist with PC pickups, deliveries, shipping Assist with testing new PC models Physical PC inventories Win 10, 11 knowledge preferred
Use SharePoint for file management
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:
10379129
Position Id:
8632948
