Desktop Support Technician Position Available In Wake, North Carolina
Tallo's Job Summary: The Desktop Support Technician role involves providing on-site technical assistance, maintaining client networks, troubleshooting hardware and software issues, installing and configuring new systems, offering training to end-users, documenting solutions, and collaborating with other IT professionals. Employers have access to AI tools for job description creation.
Job Description
Desktop Support Technician
On-Site Support:
Respond to client queries and provide on-site technical assistance.
Network Maintenance:
Ensure consistent operation of client networks, including routers, servers, and other hardware.
Troubleshooting:
Diagnose and resolve hardware and software issues.
Installation and Configuration:
Set up new hardware, software, and operating systems.
Training and Assistance:
Provide training and technical support to end-users.
Documentation:
Maintain records of issues and solutions in a ticketing system.
Collaboration:
Work with other IT professionals to ensure seamless support.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:
91099467
Position Id:
2025-1991
