Help Desk Analyst Position Available In Wake, North Carolina
Tallo's Job Summary: Help Desk Analyst position at Red Oak Technologies requires candidates with 2+ years of technical support experience, strong written and verbal communication skills, proficiency in Mac OS X and iOS, problem-solving abilities, and time management skills. Additional preferred qualifications include certifications like Cisco CCNA and CompTIA A+. Onsite work at client sites is mandatory. Dice ID: redoak, Position ID: 8636300.
Job Description
Help Desk Analyst
Red Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Finance, Business Operations, Manufacturing and Engineering. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources.
•Candidates must be able to work onsite at client site, 5 days a week•Helpdesk Analyst
6 with possible extensions Technical Support, 2+ years, Is Required
Written Communication, 2-5 years, Is Required
Mac
OS X, 2-5
years is a must
Time Management, 2-5 years, Is Required
Communication Skill, 2-5 years, Is Required
Problem Solving, 2-5 years, Is Required
iOS 2-5 years, Is Required
Additional Preferred skills Certified Support Professional Cisco CCNA certification CompTIA A+ certification Knowledge of ITIL standard methodologies such as the difference between Incident, Problem, and Change
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:
redoak
Position Id:
8636300
