IT Help Desk Technician Position Available In Wake, North Carolina
Tallo's Job Summary: Join Hermez IT as a full-time IT Help Desk Technician in Raleigh, NC, with an estimated salary of $38K - $47.6K a year. Responsibilities include technical support, software troubleshooting, LAN/WAN setup, and user account management. Qualifications include proficiency in Windows, TCP/IP, and customer service skills. Ideal for entry-level candidates with strong communication and problem-solving abilities.
Job Description
IT Help Desk Technician Hermez IT Raleigh, NC Job Details Full-time Estimated:
$38K – $47.6K a year 17 hours ago Qualifications Microsoft Windows Server TCP Software troubleshooting Customer service LAN Windows Technical support Microsoft Office Computer hardware
WAN TCP/IP
Communication skills Entry level Help desk Mobile devices Full Job Description Overview We are seeking a dedicated Helpdesk Technician to join our team. The ideal candidate will provide technical support and assistance to our employees, ensuring smooth operation of all systems and devices. Responsibilities Offer technical support and troubleshooting for software applications and computer hardware Install, configure, and maintain computer systems and software Set up and troubleshoot LAN/WAN networks, printers, and mobile devices Manage user accounts and permissions in Windows Server environments Respond to help desk tickets promptly and resolve issues efficiently Provide excellent customer service to internal users Ensure all IT equipment is properly maintained and updated Qualifications Proficiency in technical support, TCP/IP, Windows operating systems, and Microsoft Office Suite Experience with mobile devices, computer hardware, and LAN/WAN networks Knowledge of help desk procedures and customer service best practices Strong problem-solving skills and attention to detail Excellent communication skills and ability to work well in a team environment
Job Type:
Full-time Schedule:
8 hour shift
Work Location:
On the road
