IT Technical Specialist (NC762743) Position Available In Wake, North Carolina

IT Technical Specialist (NC762743) Resource Management Associates, LLC Raleigh, NC 27610 • Hybrid work IT Technical Specialist (NC762743)

Key Responsibilities:

Design and Development:

Create and manage ServiceNow applications and modules, including form design, workflow creation, and custom scripting.

Configuration:

Customize ServiceNow modules and applications to fit the specific needs of the business, including incident management, change management, problem management, and more.

Integration:

Develop and maintain integrations between ServiceNow and other systems or platforms using web services, APIs, or other integration tools.

Troubleshooting and Support:

Identify and resolve issues with the ServiceNow platform, including debugging and troubleshooting problems with scripts, workflows, or integrations.

Documentation:

Develop and maintain technical documentation for ServiceNow configurations, customizations, and integrations.

Collaboration:

Work closely with business analysts, project managers, and end-users to understand requirements and provide solutions that meet their needs.

Best Practices:

Implement best practices for ServiceNow development and administration, including coding standards, testing procedures, and change management processes.

Upgrades and Maintenance:

Participate in system upgrades and maintenance activities, ensuring minimal disruption to business operations.

Job Types:

Full-time, Contract, Temporary Pay:

$59.00 – $64.00 per hour

Schedule:

8 hour shift Monday to Friday Ability to

Commute:

Raleigh, NC 27610 (Required)

Work Location:

Hybrid remote in Raleigh, NC 27610