Service Desk Analyst Position Available In Wake, North Carolina

Service Desk Analyst Atash Enterprises Raleigh, NC 27629

Typical Experience:

84+ months

Sample Role Types:

Desktop Support Analyst, Help Desk Support Analyst Expected Skills:

Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Description (including, but not limited to): 1. Technical assistance, support, and advice to end users for hardware, software, and systems 2. Hands-on technical and functional assistance to business and technical users 3. Remote technical and functional assistance to business and technical users Skill Required / Desired Amount of Experience Unpack boxes and stage for i-tagging Required Organizing PCs and parts in stock rooms Required Work tasks & perform data updates in ServiceNow system Required Process PCs & delivery for State Surplus Required Perform updates in AssetWorks system Required Assist with PC pickups, deliveries, shipping Required Assist with testing new PC models Required Performing lifecycle replacements Required Physical PC inventories Required Provide PCs to customers Required Image/Provision PCs Required Use SharePoint for file management Required Win 10, 11 knowledge preferred Required Basic knowledge of Mac OS helpful Required M365 knowledge preferred Required All work must be completed on-site. Do you agree to this requirement? Your candidate must be able to attend an in-person interview. Do you agree to this requirement?

Job Type:

Contract Pay:

$15.05 – $17.38 per hour

Schedule:

8 hour shift

Work Location:

In person