Service Support Analyst (PC, Win 10) Position Available In Wake, North Carolina

Service Support Analyst (PC, Win 10) Tekcogno Raleigh, NC Job Details Full-time | Contract $54,741 – $70,000 a year 11 hours ago Qualifications 5 years Mid-level Help desk systems

SharePoint Mac OS ServiceNow Full Job Description Job Title:

Service Support Analyst (PC, Win 10)

Start Date:

ASAP Location :

Raleigh, NC 27609 (Onsite)

Interview Type:

Either Phone or In Person Required Skills:

Unpack boxes and stage for i-tagging (Required) Organizing PCs and parts in stock rooms (Required) Work tasks & perform data updates in ServiceNow system (Required) Process PCs & delivery for State Surplus (Required) Perform updates in Asset Works system (Required) Assist with PC pickups, deliveries, shipping (Required) Assist with testing new PC models (Required) Performing lifecycle replacements (Required) Physical PC inventories (Required) Provide PCs to customers.(Required) Image/Provision PCs (Required) Use SharePoint for file management (Required) Win 10, 11 knowledge preferred (Required) Basic knowledge of Mac OS helpful (Required) M365 knowledge preferred (Required)

Expected Skills:

Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Description (including, but not limited to): Technical assistance, support, and advice to end users for hardware, software, and systems Hands-on technical and functional assistance to business and technical users

Job Types:

Full-time, Contract Pay:

$54,741.00 – $70,000.00 per year Application Question(s): What’s your visa status and current location? Ability to

Commute:

Raleigh, NC 27601 (Required)

Work Location:

In person