Technical Specialist/ IT Security Operations Specialist Position Available In Wake, North Carolina

Technical Specialist/ IT Security Operations Specialist

Title:

Technical Specialist/ IT Security Operations Specialist

Duration:

6+ months

Location:

Raleigh, NC
This will be a lead role to include ticket assignment, training, queue management, and daily reconciliation with HR data.
This candidate will perform queue Management review to ensure the right ticket is closed at the right time.
This candidate will be responsible for training all Account Management staff in all team processes and procedures.
This candidate will be responsible for daily ticket assignment.

Description:

This candidate will serve as a lead resource with specialized knowledge and experience in account management. Demonstrates expertise in conveying technical and functional concepts for data protection. Accounts and Access Management uses technical expertise in the Operations and Security of Information Technology Infrastructure, and an understanding of business needs to evaluate assigned IT incident and problem user requests to appropriately prioritize and evaluate business impact. Candidate performs advanced level professional work in account administration and analyzes information to create and/or modify accounts for new employees and/or existing employees.

Skills:

Advanced level resource with specialized knowledge and experience in account management administering Active Directory.
Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain organization.
Analysis of technical and user documentation for technical assistance and support
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:

90941473

Position Id:

766377