IT Support Specialist Position Available In Cheshire, New Hampshire
Tallo's Job Summary: The IT Support Specialist position at Precitech in Keene, NH involves maintaining the computing environment, providing technical assistance to users, managing Active Directory accounts, installing/upgrading PC systems, and troubleshooting applications. Qualifications include a Computer Science degree or certifications, experience with Microsoft technologies, and strong communication skills. Regular travel to the Peabody, MA location is required.
Job Description
DESCRIPTION
Responsible for supporting the Ametek PTMC computing environment related to Active Directory account maintenance, PC installs and upgrades, application support and troubleshooting, Help Desk management and technical assistance to users. This is a hands-on onsite position, based at Precitech in Keene, NH. This position also supports the TMC location in Peabody, MA.
RESPONSIBILITIES
Manage user accounts in Microsoft Active Directory Maintain/Install/Upgrade user PC systems and peripherals
Install PC applications per user requirements
Manage Help Desk system to assist users with technical issues Maintain documentation relating to hardware inventory and user procedures
Maintain system security as required by Corporate IT standards
Work with third-party maintenance service providers to resolve PC, peripheral and third-party software issues.
Manage and support user telecommunication needs
Provide support to remote users with VPN and remote access tools
Perform other duties as assigned.
Regular, non-overnight travel to the Peabody site is required.
QUALIFICATIONS
AS in Computer Science related field or CompTIA / Microsoft certifications
Experience with Microsoft Active Directory, O365 applications, Windows10 and Windows 11
Experience with Microsoft server 2012 and above.
Experience working in a networked environment.
Capable to independently resolve hardware, software, network problems.
Excellent verbal and written communication skills.
Ability to interact with users in a professional and courteous manner
Capable to perform a variety of tasks as assigned by management. Service Desk Software experience.
Reliable transportation is required.
PRECITECH
designs and manufactures ultra precision machining solutions for freeform diamond turning, milling, and grinding which are used to produce optical lenses, mold inserts, mirrors, and precision mechanical components. Our diamond turning machines produce rotationally symmetric, asymmetric, freeform, and sculpted geometries with form tolerances in the sub-micron range and nanometer surface finishes.
