Geek Squad Advanced Repair Agent Position Available In Grafton, New Hampshire
Tallo's Job Summary: The Geek Squad Advanced Repair Agent at Best Buy in West Lebanon, NH, earns between $15.00 and $19.48 per hour, with a range of $22.68 - $35.09 per hour. Responsibilities include diagnosing and solving technology issues, providing exceptional customer service, and collaborating with team members. Basic qualifications include 6+ months of technology troubleshooting experience and flexibility to work holidays, nights, and weekends.
Job Description
462 of 10,000 Between $15.00 and
$19.48
Per Hour
Position range in Grafton County $22.68 – $35.09 Per hour Geek Squad Advanced Repair Agent
Best Buy
Occupation:
Computer User Support Specialists
Location:
West Lebanon, NH – 03784
Positions available: 1
Job #: 978357BR
Source:
Best Buy
Posted:
2/26/2025
Web Site:
www.bestbuy.com
Job Type:
Full Time (30 Hours or More) Job Requirements and Properties Job Requirements and Properties Job Description Help for Job Description. Job Description Help for Job Description. The Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members. Agents diagnose technology issues through various troubleshooting activities including the use of specialty software. They are passionate about technology and leverage their technical abilities to create positive customer interactions by solving a variety of software and hardware issues. At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs. Key Responsibilities
- Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
- Understands the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone.
- Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded.
- Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs. Additional Information Help for Additional Information. Additional Information Help for Additional Information. Basic Qualifications
- 6+ months experience diagnosing, troubleshooting, or repairing technology products
- Experience actively using and learning about consumer electronics
- Strong ability to prioritize and multi-task in a fast-paced environment
- Ability to work a flexible schedule inclusive of holidays, nights and weekends Best Buy is an equal opportunity employer.
Application deadline:
Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
