Geek Squad Agent (Retail Store) Position Available In Rockingham, New Hampshire
Tallo's Job Summary: As a Geek Squad Agent at a retail store, you'll provide technology support and solutions to customers. You'll engage with customers, troubleshoot tech issues, and collaborate with other agents. Basic qualifications include retail or customer service experience, a passion for technology, and adaptability. Benefits include competitive pay, employee discounts, and support for overall well-being. Best Buy is hiring for this role.
Job Description
15-Apr-2025
Geek Squad Agent (Retail Store)
Part time
Regular
Job Description
As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.
What you’ll do
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps set up and repair technology devices for customers
Monitor service queues and provide accurate status updates to customers
Clearlymunicate and partner with fellow agents
Basic qualifications
3 months of experience in working in retail or customer service
Passion for technology and desire to solve problems
Must be able to adapt and learn new skills in a fast-paced industry
Ability to work a flexible schedule, including holidays, nights and weekends
What’s in it for you
We’remitted to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’remitted to being a great place to work, w you can unlock unique career possibilities. Above all, we aim to provide a place w you can bring your full, authentic self to work now and into the future. Tomorrow works .™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the ing date. You can find that date above the job title at the top of the page.
Req #
982876BR
Brand
Geek Squad
Job Category
Services Group
Job Level
Individual Contributor
Minimum Pay
15.00
Maximum Pay
21.45
Store Number or Department
000419 Salem NH Store
Address Line 1
290 S Broadway Unit E
City
Salem
State
New Hampshire
Search Categories
Geek Squad, Retail
Zip
03079-3323