Help Desk Technician Position Available In Rockingham, New Hampshire
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Job Description
Help Desk Technician Mingle Software Portsmouth, NH 03804 IT Support/Specialist Are you a tech-savvy problem solver who loves helping people? We’re hiring an IT Specialist to join a fast-growing Managed Service Provider serving clients across NH, MA, and ME. As an IT Specialist, you’ll play a key role in providing exceptional technical support to our clients. Working within our Technical Support department, you’ll address a wide range of IT challenges, ensuring systems run smoothly while delivering outstanding customer service. This position offers a mix of remote and onsite work, providing hands-on experience across Windows, MAC, and server environments.
Why You’ll Love This Role:
Support 500+ users with hands-on IT help desk & remote troubleshooting Lead new employee onboarding & setup—be the go-to IT expert! Competitive salary + full benefits: Medical, Dental, Vision, 401(k) matching Friendly team culture that values quality over quantity Stable client base with exciting projects and growth opportunities
What We’re Looking For:
Experience supporting end users in a fast-paced environment Strong troubleshooting skills for hardware, software, networks Familiarity with Active Directory & ticketing systems Excellent communication & customer service mindset Mac OS experience is a plus!
Job Type:
Full-time Pay:
$60,000.00 – $70,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off
Schedule:
Monday to Friday Application Question(s): Are you currently a US Citizen? Do you live within commuting distance of Portsmouth, NH? This is a bonus, do you have experience working for an MSP?
Work Location:
In person
