US – Staffing – IT – Application Support Specialist Position Available In Rockingham, New Hampshire

Our Fortune 500 client in United States of America, is looking for an experienced motivated talent to join their innovative team for a Remote opportunity in Redmond, WA. Are you a professional Software Development Engineer with a passion for collaborating with multiple teams and an interest in working Remote? Don’t wait… apply today!

Job Description:

5 years of IT experience 1-3 year Insurance experience preferred

• Under close supervision, provides application support to internal users by applying analytical and technical problem-solving skills to triage user incident tickets
• Experience with ticket systems (ServiceNow, Jira) and knowledge bases required
• Analyzes low to moderate complexity technical and business problems using general knowledge of industry, business operations, business products, business process, data, architecture, vendor integration, and application connectivity.
• Provides end-user notices of real-time issues within the environment
• Collaborates with more senior team members and other support teams to identify defects and user impact
• Seeks to understand new functionality being implemented for monthly releases
• Identifies opportunities for continuous improvement
• Adheres to metric-driven objectives including time to resolve and number of closures per day
• Participates daily in all required team and support group meetings
• Mainframe, Guidewire Suites
• Knowledgeable with Microsoft Office Suite (Word, Outlook, Excel)
• Experience writing technical “How-to” guides
• Experience with Microsoft Power Platform (Power BI, Power Apps, Power Automate) is a plus.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! If you are not available or if this is not the right role at the moment, please share the job description with your friends and let us know if any of them show interest.

• About ManpowerGroup, Parent Company of:

• Manpower, Experis, Talent Solutions, and Jefferson Wells
• _ManpowerGroup® (

NYSE:

MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_

• _Manpower, Experis, Talent Solutions, and Jefferson Wells_
• _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years.

We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World’s Most Ethical Companies for the 13th year – all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee’s race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.