IT Onsite Support Specialist Position Available In Gloucester, New Jersey
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Job Description
IT Onsite Support Specialist 2.8 2.8 out of 5 stars Paulsboro, NJ IT Onsite Technician Enthuse customers and provide best experience through best in class hardware, software and technical support services Your benefits Buddy program Health/ Medical insurance Internal career development program International job opportunities Onboarding program Pension scheme Unlimited employment contract Vision Insurance Your skills 2+ years of experience as a Desktop Technician Technical certifications such as A+ or Network+ are preferred Familiarity with Windows OS, Mac OS, and various software applications Knowledge of TCP/IP and networking protocols Excellent communication and customer service skills Ability to work independently and as part of a team Flexibility to work outside of normal business hours, as needed Your tasks Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.
Responsibilities:
Provide technical support onsite to our clients at their location Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals Install, configure, and maintain hardware and software systems Participate in project rollouts and deployments Maintain accurate records of repairs, inventory, and equipment Communicate effectively with clients, team members, and management Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
