Desktop Support Analyst Position Available In Mercer, New Jersey

Description We are looking for a dedicated Desktop Support Analyst to join our team in Robbinsville, New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.

Responsibilities:

• Maintain and enhance network and security systems to ensure optimal performance and reliability.
• Provide consistent support for hardware and software across multiple locations.
• Collaborate with the IS& T Manager to align technical operations with business strategies.
• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.
• Respond promptly to critical on-call support needs, including nights and weekends.
• Troubleshoot and resolve technical issues efficiently to minimize downtime.
• Implement configuration management practices to streamline technology processes.
• Manage and support Active Directory accounts and permissions.
• Ensure proper backup procedures are in place and functioning effectively.
• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges. Requirements
• Proficiency in network security and configuration management.
• Strong troubleshooting skills for resolving technical problems.
• Familiarity with technologies including Cisco, Citrix, and Dell hardware.
• Knowledge of Active Directory and backup solutions.
• Experience working with Apple devices and Android development.
• Excellent communication and teamwork abilities.
• Analytical mindset with strong problem-solving capabilities.
• Availability to work flexible hours, including evenings and weekends, as needed.

Technology Doesn’t Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .