Desktop Support Consultant Position Available In Mercer, New Jersey
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Job Description
Desktop Support Consultant
Job Title:
Desktop Support Consultant
Location:
Trenton, NJ (Onsite)
Duration:
Long Term
In-Person
Job Description:
3+ years of experience supporting/troubleshooting audio/video productions and live event support including operating video conference room technologies and hybrid meeting support (Zoom, Teams, Skype, GoTo meetings, Webex)
Note:
The role is onsite and does involve some travel to other offices in NJ.
Prepare, operate, support, and maintain audio/video IT equipment during recording sessions or live events
Qualifications:
Strong understanding of sound dynamics and acoustics
Audiovideo production experience in various audiovideo technologies and software (Crestron, Extron, Polycom, Adobe and Camtasia experience a plus)
Hands on, helpdesk experience within the Windows environment
Experience with virtual conferencing platforms such as Zoom, Teams, Skype, GoTo meetings, Webex and assisting with the hosting of meetings
Proven ability to diagnose and troubleshoot both A/V and PC related technical issues
Ability to work with senior management supporting events and cope with a fast changing environment
The ability to work as a team or independently
The ability to prepare documentation, knowledge transfer, train staff, presenters, and technical staff etc.
The ability to document processes and associated materials and support knowledge transfer
Responsibilities:
Prepare, operate, support, and maintain audio/video IT equipment during recording sessions or live events
Collaborate with presenters, producers, directors, and other team members to achieve desired soundvideo
Troubleshoot technical issues related to audio, video and IT equipment
Travel to alternative work office locations (Newark, Trenton, Cherry Hill regions) may be required based on the event calendar and scheduling.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:
10202585
Position Id:
765768
