Desktop Support Technician II US Position Available In Monmouth, New Jersey

Job#: 2078332

Job Description:

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified by sending an updated resume to Jordan at [email protected] . •Please note that only qualified candidates will be contacted

Position:

Desktop Support Technician II Location:

100% on-site in

Holmdel, New Jersey Estimated Duration:

The client approximates that this project will be a 3-6 month contract to hire. However, there is no guarantee of employment for any length of time.

Pay Rate Range:

$23-25/hr (Apex Systems offers weekly pay) Day to Day Responsibilities/typical day look like: Computer hardware, software and mobile phone troubleshooting. Receive user calls and offer remote or on-site support. Troubleshoot system, office, hardware, and business applications Management and installation of equipment in the meeting room (projector, laptop, and videoconference) Monitor calls, incidents and requests using client provided ServiceNow tool Maintains, upgrades, replaces, identifies, and analyzes defective hardware or software. Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or request for information. Selling Points for

Candidates:

Contract to

Hire Requirements:

Must be self-motivated. Candidates should have 1-3 years’ experience supporting PC Hardware and software. Tech should be able to confidently and safely lift up to 50 lbs as well as be able to navigate between buildings and the production floor to support users. Works well independently as well as within a team. Top 2 skills: Desktop Support and Customer Service. A+ certification is a plus •Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution• Health Dental Vision Life Insurance; Short Term Disability Hospitalization Coverage Direct Deposit Weekly Pay Periods Training and Development Programs 401k Referral Program EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated’s Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview:

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide. PDN-9f2c544e-266d-4abd-a336-c86edc2c6629