Onsite IT Support Position Available In Monmouth, New Jersey

Onsite IT Support
Arcosa Construction Products Group contains multiple business units that support three product segments in the Aggregates, Specialty Materials and Construction Site Support markets.
Job Summary
Arcosa Construction Products Group is seeking an Onsite IT Support Specialist, based out of our Tinton Falls, NJ regional office, to provide hands-on technical support for hardware, software, and network systems. This role supports multiple business units across three key product segments: Aggregates, Specialty Materials, and Construction Site Support. The ideal candidate will troubleshoot end-user issues, maintain IT equipment, and ensure reliable technology operations in a fast-paced, industrial environment. Strong problem-solving skills, a customer-service mindset, and the ability to work across diverse teams are essential for success in this role.
Day to Day
Comply with all industry safety rules, procedures and applicable government regulations.
Provides onsite technical support to the organization’s internal users of computer applications and hardware
Troubleshoot hardware and software issues
Responds to Service Desk tickets and telephone call requests for technical support
Help create, update, and resolve issues within the current issue tracking system (Service Now)
Helps to ensure a timely resolution and/or escalate non-resolvable issues to higher-level teams
Identifies and resolves technical issues and/or researches and recommends effective solutions
Collaborates with network services, application support and managed services to restore service and/or identify problems
Resolve user issues referred to by helpdesk support
Onsite IT support for office users
Act as a liaison between the Business Unit and Corporate IT groups
Perform other duties or responsibilities as assigned
Travel – 75%
Able to work in industrial environment
About You
Prompt, regular, and predictable attendance
Positive, Team-based attitude
Strong Prioritization skills, Ability to multitask
High School Diploma/Equivalent
3-5 years IT support experience
Valid Driver’s License
Proficient in MS Office products (Word, Excel, PowerPoint, Outlook)
Windows troubleshooting skills
Strong network knowledge and troubleshooting skills
Strong network cabling skills/repair and install
Knowledge of

VOIP, NVR & IP

Cameras, Zebra Printers
Basic Apple IOS experience
CCNA, A+ or other IT Certification or Associates Degree in Information Technology required
FAA Part 107 Certification recommended, not required
Benefits
Arcosa is proud to offer competitive benefits and programs to help you and your family meet your healthcare and retirement planning needs. The various benefits offered to employees based on eligibility may include:
Medical, Dental, and Vision Insurance
Paid vacation and sick time
401k with Employer Match
11 paid Company holidays
Life Insurance
Short-Term and Long-Term Disability Insurance
Tuition reimbursement
Health & Wellness Programs
Flexible Spending Accounts
Employee Discount Programs
Professional Training and Development Programs
Career Advancement Opportunities – We like to promote from within!
The above statements describe the general nature and responsibilities of the position. All employees may be required to perform other duties or responsibilities as assigned.
Arcosa Aggregates is an Equal Opportunity Employer. We activate the potential of our people, care for our customers, optimize operations, integrate sustainability, and promote a results-driven culture aligned with long term value creation. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:

91164732

Position Id:

565cfab70bdcbd5f2ae6c9477bd75e1f