Desktop Support Analyst Position Available In Albany, New York

Desktop Support Analyst LTIMindtree – 3.8 Albany, NY Job Details Full-time $50,000 – $60,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Qualifications Microsoft Windows Server Desktop support Operating systems Software troubleshooting SCCM Customer service Software deployment IT service management Encryption Mid-level Windows Computer networking ServiceNow Communication skills

Microsoft Intune Intune VPN Full Job Description Location :

Albany, NY (5 Days a week onsite)

Job Description:

Desktop Support Engineer Technical Skills:

In office hands and feet support 5 days a week. Knowledge of Microsoft and Apple laptop operating systems. Strong knowledge of device builds and deployment functions. Capable with software installation configuration and troubleshooting Knowledge of Bitlocker encryption Network VPN connectivity Voice support Hardware support Apple Dell HP and Lenovo Equipment delivery and setup deskside support Strong customer service and communication skills. Familiar with ITSM Ticketing tools like SummitAI and ServiceNow. Technical Skills Secondary Familiar with asset management practices. Familiar with software delivery toolsets Intune or SCCM. Familiar peripheral delivery and set up Headsets Monitors Printers Soft Skills As this is an onsite role must have strong written and oral communication skills. Insurance Domain Knowledge. Strong ability to work with client stakeholders. Requirement Review and Work Effort Estimation.

Skills Mandatory Skills :

Windows Server,EUC Desktop Engineering,Azure Virtual Desktop Job Type:

Full-time Pay:

$50,000.00 – $60,000.00 per year

Benefits:

401(k) Dental insurance Health insurance

Schedule:

8 hour shift Ability to

Commute:

Albany, NY 12203 (Required) Ability to

Relocate:

Albany, NY 12203: Relocate before starting work (Required)

Work Location:

In person