Information Technology Specialist 2, SG-23(NYHELPS) Item #00897 Position Available In Albany, New York

Information Technology Specialist 2, SG-23(NYHELPS) Item #00897 State Comptroller, Office of the – 3.0 Albany, NY Job Details Full-time $66,951 – $85,138 a year 10 hours ago Benefits Paid holidays Visa sponsorship Health insurance Dental insurance Flexible spending account Paid time off Vision insurance Loan forgiveness Opportunities for advancement Qualifications Computer science Operating systems Computer Science UNIX Mid-level Bachelor’s degree Scripting AS400 Computer Information Systems IT Linux 1 year Associate’s degree Communication skills Shell Scripting Information Technology Full Job Description The duties that the incumbent of the vacancy will be expected to perform. Duties Description

• This position resides on the Enterprise Server Services (ESS) team within the bureau of Hardware Platforms within the Chief Information Office.
• Install, configure, and support enterprise operating systems including but not limited to UNIX, Linux, IBM z/OS and IBM AS/400, running on x86, IBM pSeries and zSeries hardware platforms.
• Install, configure, and support third-party server infrastructure software.
• Assist in the development of, and support the adherence to, all ESS technical procedures.
• Monitor and respond to support tickets in a timely manner.
• Create and manage shell scripts for automated tasks.
• Provide non-business hours support including scheduled maintenance outages, rotating on-call roster, and emergency production outages.
• Create, monitor, and/or review reports each day for server status, escalating to the supervisor or manager when appropriate.
• Monitor resource utilization of servers running on x86, IBM pSeries, and IBM zSeries hardware platforms.
• Apply upgrades, patches and resolve security vulnerabilities on regularly scheduled intervals.
• Provide professional support when interfacing with team members, customers, vendors, and other technical teams.
• Research and plan the maintenance process according to installation guidelines, communicating outage information to impacted customers.
• Collaborate with coworkers and other Chief Information Office (CIO) units to troubleshoot problems.
• Create and maintain documentation including infrastructure diagrams, troubleshooting articles, and upgrade plans.
• Develop and maintain recovery procedures.

The minimum qualifications required for this vacancy. Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller. No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) ProgramNon-Competitive Qualifications for appointment under the

NYHELPS Program:

For an appointment to an Information Technology Specialist 2, you must have: 1. A bachelor’s or higher-level degree in any field and one year of experience in information technology. OR2. A bachelor’s or higher-level degree, including or supplemented by 15 credit hours in computer science courses.

OR3. 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology.

OR4. A total of two years of experience in information technology.

Competitive Minimum Qualifications:

You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 52.6, 70.1, or 70.4 of the Civil Service Law.

Transfer:

For 52.6, 70.1, or 70.4 transfer to an Information Technology Specialist 2, salary grade (SG)-18, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-16 or above.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

Non-Competitive promotion (NCP) qualifications: You must be a qualified employee of the Office of the New York State Comptroller and have had one year of permanent competitive or 55-b/55-c service as a Information Technology Specialist 1.

NCP notes:

If the number of interested candidates who meet the promotional qualifications is three or less, the agency; at its discretion, may nominate one or more of the candidates for a noncompetitive promotion without further examination under the provisions of Section 52.7 of the Civil Service Law.

If the number of interested candidates who meet the promotional qualifications is more than three, the agency; at its discretion, may nominate one or more of the candidates for a provisional promotion under the provisions of Section 65 of the Civil Service Law.55b/55c Program appointment: This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov) Additional comments regarding the vacancy. Additional Comments Knowledge, skills, and abilities:

• Demonstrated experience with Operating Systems including but not limited to UNIX, Linux, IBM z/OS, and/or AS/400.
• A degree in Information Technology, Computer Science, Computer Information Systems, Telecommunications, Management Information Systems, or Computer Engineering.
• Demonstrated experience with Shell Scripting.
• Demonstrated troubleshooting ability.
• Ability to demonstrate task ownership and complete assignments from start to finish.
• Ability to effectively work in a demanding environment with multiple priorities and customers.

Strong verbal and written communication skills.

Telecommuting:

The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.

Reasonable Accommodation:

The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.

Equal Opportunity Employment:

The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.

The Office of the State Comptroller does not participate in E-Verify or sponsor visa applications. OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance.

Our generous benefits package includes:

• A state pension with vesting after five years’ service
• Comprehensive medical, dental and vision insurance available to all employees and their dependents
• Flexible spending accounts for dependent and health care
• Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
• Public Service Loan Forgiveness (PSLF)
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• Holiday and paid time off
• Shift and geographic pay differentials
• A committed continuous learning environment
• Informational Brown Bag sessions
• Wellness at Work Programs to promote employee health and wellness
• OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas
• And much more Some positions may require additional credentials or a background check to verify your identity.