Information Technology Specialist 3, SG-23(NYHELPS)Item# 07122 Position Available In Albany, New York

Basics Schedule Location Job Specifics How to Apply Indicates whether if this vacancy posting is part of the

NY HELPS

Program. NY HELP Yes The agency in which the vacancy exists. Agency State Comptroller, Office of the The job title for the vacancy. Title Information Technology Specialist 3, SG-23(NYHELPS)Item# 07122 The job title for the vacancy. Occupational Category I.T. Engineering, Sciences The salary grade for this vacancy. Salaries are determined by salary grade and bargaining unit. Salary Grade 23 The collective bargaining unit to which this vacancy is assigned. Bargaining Unit PS&T – Professional, Scientific, and Technical (PEF) The minimum and maximum of the salary range for this vacancy. Salary Range From $86681 to $109650 Annually Indicates whether this job is full-time or part-time. If the job is part-time, an estimated percentage will be provided. Employment Type Full-Time This indicates the type of job, typically permanent, temporary, or provisional. ‘Provisional’ means that the appointment will be temporary until the incumbent takes and passes an appropriate civil service examination. Appointment Type Contingent Permanent Jurisdictional class is the indicator for how this job can be filled. The classified service is governed by the Civil Service Commission, and consists of competitive, non-competitive, exempt, and labor classes. ‘Competitive class’ indicates that the applicant must take and pass an appropriate civil service examination. ‘Non-competitive class’ indicates that the applicant’s qualifications will be evaluated without a civil service examination. ‘Exempt class’ indicates that the applicant will be evaluated by methods other than competitive or non-competitive, and that incumbents will not be granted tenure. ‘Labor class’ requires that applicants possess skills or other physical characteristics that cannot effectively be evaluated by other means. The unclassified service is legislatively defined, and includes such positions as elected officials, department and agency heads, and all academic personnel in public schools, colleges, and universities. Jurisdictional Class Competitive Class Estimates the percentage of time incumbents of this vacancy will be required to travel. Travel Percentage 0% This provides information on the expected workweek. Workweek Mon-Fri The number of hours in the workweek, typically 37.5 or 40 for full time, or any other number for part time. Hours Per Week 37.5 Workday The start time for this vacancy. If the agency employs flextime, this will be the earliest time this vacancy’s shift can start. From 8 AM The end time for this vacancy. If the agency employs flextime, this will be the latest time this vacancy’s shift can end. To 4 PM If checked, the agency allows flextime. Flextime allowed? No If checked, this vacancy includes mandatory overtime. Mandatory overtime? No If checked, this agency allows compressed workweek scheduling. Compressed workweek allowed? Yes If checked, this agency allows telecommuting for this position. Telecommuting allowed? Yes The county in which the vacancy is located. County Albany The street address where the vacancy is located. Street Address 110 State Street The city where the vacancy is located. City Albany The state where the vacancy is located (the default is New York). State NY The zip code where the vacancy is located. Zip Code 12236 The duties that the incumbent of the vacancy will be expected to perform. Duties Description

• This position resides on the Employer Support team in the Bureau of PeopleSoft & Payment Applications within the Chief Information Office (CIO).
• Code new programs and modules, as well as code changes to existing programs and modules.
• Collaborate with functional and business units from the Division of Retirement Services to gather and refine business requirements.
• Analyze functional requirements and develop technical requirements/specifications.
• Investigate ways to apply delivered PeopleSoft technology as a solution to business problems, providing associated benefits and risks of the approach.
• Analyze the best approach for implementing customizations.
• Assist team members with development tasks as needed.
• Assist team members in creation of design documents and other related system documentation.
• Develop, review, and approve technical designs.
• Acquire and demonstrate strong technical knowledge in supported functional areas.
• Communicate and negotiate with functional and business customers regarding work priorities and provide feedback on the status of work being performed.
• Ensure coding standards follow best practices.
• Direct and supervise staff in their daily tasks and provide pertinent feedback.
• Allocate staff resources as necessary to meet work objectives.
• Communicate the status of all work to team members and management.
• Work with the manager and other team leads to develop work plans.
• Create performance plans for staff.
• Prepare and deliver timely and detailed performance reviews.
• Assess staff training needs and develop training plans for staff members.
• Train new staff.
• Keep current on Oracle PeopleSoft technology and mentor team members in current and new technologies.
• Encourage professional development for team members and develop training plans that will enhance the team’s ability to deliver solutions.
• Review and approve required administrative records (timecards, TDS entries, telecommuting journals, etc.).
• Provide guidance to team members regarding policies and procedures.
• Perform program testing/tuning and assist others.
• Ensure test plans and test conditions are created, including regression conditions, and all conditions have been successfully tested.
• Help staff troubleshoot production issues and provide overnight and weekend on-call support.
• Assist in researching and remediating technical issues occurring within the retirement applications.
• Review overnight batch reports and resolve outstanding issues left from overnight batch runs.
• Conduct technical walkthroughs and code reviews of proposed system changes.
• Provide technical support to functional teams through user acceptance testing of code changes, ensuring remediation of any defects.
• Assist staff with implementing new features, resolving technical issues.
• Troubleshoot and resolve programming issues as reported by functional and business customers.

The minimum qualifications required for this vacancy. Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller. No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program. Non-Competitive Qualifications for appointment under the

NY HELPS

Program:

For appointment to an Information Technology Specialist 3 (SG-23), you must have: 1. Five years of professional experience in the following computer related areas: network, server, storage, and systems management; telecommunications, IT customer support and training; computer installation, diagnosis, and repair; technical writing; computer security; knowledge management; database administration, design, and management; internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing. OR 2. A bachelor’s degree in any field including or supplemented by 15 semester credit hours in computer science and two years of experience; or a bachelor’s or higher-level degree in any field and three years of experience; or an associate degree with 15 semester credit hours in a computer science field and four years of experience.

Competitive Minimum Qualifications:

You must be currently reachable on the appropriate eligible list for this title or eligible to transfer to this title under Section 52.6, 70.1, or 70.4 of the Civil Service Law.

Transfers:

For 52.6, 70.1 and 70.4 transfer to an Information Technology Specialist 3, salary grade (SG)-23, you must have one year of permanent competitive service in an approved title for transfer allocated to an SG-21 or above. To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov) Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade. Non-Competitive Promotion (NCP) qualifications: You must be a qualified employee of the Office of the New York State Comptroller and have had one year of permanent competitive or 55-b/55-c service as an Information Technology Specialist 2.

NCP notes:

If the number of interested candidates who meet the promotional qualifications is three or less, the agency; at its discretion, may nominate one or more of the candidates for a noncompetitive promotion without further examination under the provisions of Section 52.7 of the Civil Service Law. If the number of interested candidates who meet the promotional qualifications is more than three, the agency; at its discretion, may nominate one or more of the candidates for a provisional promotion under the provisions of Section 65 of the Civil Service Law. Additional comments regarding the vacancy. Additional Comments Knowledge, skills, and abilities:

• Demonstrated experience in PeopleCode.
• Demonstrated experience in PeopleTools/App Designer.
• Demonstrated experience in SQL.
• Demonstrated experience in object-oriented programming is preferred.
• Demonstrated experience with programming tools/IDEs (i.e.: Eclipse, Ultra Editor, etc.) is preferred.
• Demonstrated experience with database management tools (i.e.: Oracle SQL Developer, PL/SQL Developer, TOAD, etc.) is preferred.
• Excellent at communicating with technical staff and customers.
• Strong analytical thinker with excellent troubleshooting and problem-solving skills.
• Demonstrated experience in handling high pressure situations, including the ability to work under tight deadlines, troubleshoot production issues (both during shift and on call), and able to shift priorities with minimal guidance.
• Demonstrated experience in adapting to new technologies as the environment changes.
• Strong self-starter, with ability to pick up quickly on new technologies even when training and expertise are limited.

Telecommuting:

The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.

Reasonable Accommodation:

The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.

Equal Opportunity Employment:

The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers. The Office of the State Comptroller does not participate in E-Verify or sponsor visa applications. OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance.

Our generous benefits package includes:

• A state pension with vesting after five years’ service
• Comprehensive medical, dental and vision insurance available to all employees and their dependents
• Flexible spending accounts for dependent and health care
• Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
• Public Service Loan Forgiveness (PSLF)
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• Holiday and paid time off
• Shift and geographic pay differentials
• A committed continuous learning environment
• Informational Brown Bag sessions
• Wellness at Work Programs to promote employee health and wellness
• OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas
• And much more Some positions may require additional credentials or a background check to verify your identity.

The name of the contact person for this vacancy. Name Kathy Shellhamer The telephone number to use for questions about this vacancy. Telephone (518)474-1924 The fax to use for this vacancy. Fax (518)486-6723 Email address for emailing applications, or to ask questions about this vacancy. Email Address Jobs@osc.ny.gov Address The street address of the contact for this vacancy. Street Office of the New York State Comptroller, Division of Human Resources 110 State Street, 12th Floor The city for the contact for this vacancy. City Albany The state of the contact for this vacancy (the default is New York). State NY The zip code for the contact for this vacancy. Zip Code 12236 Instructions for potential applicants. Notes on Applying Submit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to https://www.osc.ny.gov/jobs/openings/information-technology-specialist-3/062527, Reference Item #07122-KKS on your cover letter for proper routing. Unofficial transcripts and/or templates will be required for certain positions. To access this job vacancy, copy the link above and paste it into your web browser. Documents must be sent as unlocked and accessible attachments. If you have questions about this vacancy, please contact this Division representative:

Division Contact:

Lisamarie Hitchcock Email Address:

CIO_HR@osc.ny.gov