Help Desk Technician Position Available In Monroe, New York

Help Desk Technician Sage IT, Inc. Webster, NY 14580 Receive, sort and process documents, packages, and supplies. Prepare documents for scanning. Perform quality checks on scanned images. Document indexing may be required. Send and receive e-mail messages SKILLS

• Able to lift and move up to 50 pounds
• Able to demonstrate ability to read, write and follow English instructions Able to demonstrate PC / Internet Skills Basic Open applications Create and find file folders Find, open, rename files using Windows Explorer (or equivalent)
• Delete and recover files Open and send e-mails (create mail, add, save attachments) Manage email (create folders, change user options) Basic internet navigation (search; navigate to websites; navigate within website) Introductory knowledge of MS Word or equivalent (open saved files, create basic text documents, print and save documents) Introductory knowledge of MS Excel or equivalent (open saved workbooks, data entry, basic data and column/row formatting, print and save workbooks)•Able to demonstrate customer service and communication skills Able to demonstrate ability to manage multiple tasks Able to demonstrate ability to perform duties with minimal supervision Able to demonstrate ability to perform Data entry

EXPERIENCE

Experienced delivering services in a client environment

EDUCATION

Minimum:

High School diploma or equivalency

Job Type:

Contract Schedule:

Monday to

Friday Work Location:

In person