Desktop Support Technician Position Available In New York, New York

Job Description One of our largest real estate clients is seeking a desktop support technician to support their largest luxury client at their headquarters. The ideal candidate has extensive experience working with PCs, Macs, AV equipment, and mobile devices. This person also must be comfortable working in a high-pressure environment. This person also must work onsite in

NYC M-F 9-5

30pm. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC “Know Your Rights” Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review

Insight Global’s Workforce Privacy Policy:

https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Presents well, has a Professional presence while remaining personable Ability to deal with Executives Ability to provide VIP White glove service Exemplary customer service skills (verbal and written) Onsite (not hybrid or remote) at Sotheby’s Corporate Headquarters between 9 and 5:30pm with some local travel Works well independently as well as in a team setting Flexible and able to readjust due to changing priorities in an Executive environment Ability to manage multiple competing priorities and prioritize effectively Good time and task management skills High level of emotional intelligence Mobile device computing skills Basic hardware, network, and telecom troubleshooting and support Microsoft 365 knowledge ServiceNow and Ivanti experience a plus Ability to perform Root Cause Analysis Experience working with processes and procedures in a large organization preferable Re-images computers, performs data migrations and restorations Proficient Windows and Mac troubleshooting and support Conducts remote problem solving as needed Growth mindset Able to lift 50 lbs. unaided null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.