FX Support Position Available In New York, New York

FX Support JS Consulting Solutions New York City, NY Posted 21 hours ago | Updated 13 hours ago Overview Remote On Site Hybrid $Depend on Exp Full Time Part Time Accepts corp to corp applications Contract

• W2 Contract
• Independent Contract
• 6-12+ Skills Physical Layer SQL Oracle Linux Motivation FX Trading Solaris Algorithmic Trading Customer Support Technical Support Data Management Spanning Tree Protocol Incident Management Customer Relationship Management (CRM) Marketing Operations Business Objects Release Management Testing Test Scripts Budget Customer Satisfaction Writing Business Continuity Planning Management Reporting Job Details Some important details we got from the client just now : Candidate must be local to come onsite for 2 nd round onsite interview in midtown NYC must have experience directly working with Traders for L1 support Must have SQL querying experience FX Support Long term contract

Summary:

We are looking for a self-motivating individual to work in our FX eTrading support team. The candidate should have experience in supporting electronic execution and/or algorithmic trading systems and users of those systems. The ideal candidate will be required to perform 1st & 2nd level support of electronic trading and execution systems, monitor and troubleshoot trades on electronic trading systems and work in a 24 hour electronic global trading support team using the follow-the-sun support model. Further to this, the ideal candidate will be involved in all technical aspects of the trading system and client support interactions.

Key Responsibilities:

Providing functional and technical support around the relevant systems to users worldwide by (not exhaustive) Static data management (Counterparties, Currencies etc) Ensure platforms admin in relation with system providers, both internal and external. Dealing with STP (straight thru processing) issues. Incident Management Manage customer relations when dealing directly with both internal and external users of the systems. Develop good relations with the business (FO, MO/Risk, BO), follow relationship with third parties, manage / assist members of team (business or technical analysts) Liaise with users and developers. Capable of handling releases autonomously Release Management experience Working both within the team responsible, or alone when requested, to act as, or in conjunction with a specific project manager

• (non-exhaustive) Building of project plans Assisting in the completion and timely delivery of projects Testing, including writing test scripts, for new releases. Assist the tracking of both time and resources on the projects Overall Department Objectives including
• Assisting in the meeting of agreed budget goals Maintain and improve service quality Maintain and improve customer satisfaction (internal and external) Perform assigned responsibilities in a professional manner, and in accordance with company policy.

Timely reporting within the IT department’s time tracking system. Timely reporting of incidents, outages, system errors and possible enhancements within the appointed system Maintain awareness of the regulatory markets and competitive environment. Procedure writing and maintenance

BCP / DR

Maintain awareness of current technological developments, both internally and externally.

Management and Reporting:

Timely reporting within the IT department’s time tracking system. Timely reporting of incidents, outages, system errors and possible enhancements within the appointed system Maintain awareness of the regulatory markets and competitive environment. Maintain awareness of current technological developments, both internally and externally to the firm Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity. Report this job

Dice Id:

91162956

Position Id:

2025-8716