IT Operations Team Lead Position Available In New York, New York

IT Operations Team Lead

Title:

IT Operations Team Lead
Location
: Northeast Region (Onsite)

Employment Type:

Contract
Compensation
pay

Range:

$35.00/hrs
Description

• Responsible for IT success in outpatient radiology imaging centers and call centers.
• Provide support for users utilizing various systems and equipment.
• Report issues and provide support through multiple channels.
• Collaborate with IT teams for escalated support and system understanding.
• Analyze and recommend improvements for workflows and systems.
• Ensure system security and rectify deficiencies with support staff.
• Oversee IS inventory and perform preventative maintenance on equipment.
  Key Responsibilities
• Collaborate with leadership to assess hardware and software needs.
• Monitor and resolve issues, service tickets, and projects.
• Communicate with leadership about ongoing and future projects.
• Visit sites to resolve issues and check in with managers.
• Assist with installation, configuration, and troubleshooting of equipment.
• Maintain knowledge of equipment and systems through documentation and education.
• Collaborate with vendors to escalate issues and deliver resolutions.
  Qualifications
• Bachelor’s or Associate’s degree in a related technical field or extensive IT support experience.
• Strong operational and analytical abilities with superior communication skills.
• Excellent customer service skills.
• In-depth knowledge of PC, printer, file servers, and network operations.
• Knowledge of network cabling, switches, routers, and TCP/IP protocol.
• Proficiency in Microsoft Windows operating systems and PC connectivity.
• Ability to travel to sites as needed with a valid driver’s license.
  Core Technologies
• PC | Printer | File Servers | Network Operations | Network Cabling | Switches | Routers | TCP/IP Protocol | Microsoft Windows | PC Connectivity
  Contact Information
  Josh Ganzelli,
  Benefits
  Learn more about our benefits offerings here EEO Statement
  Learn more about our EEO policy here #LI-JG1
  Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description.

The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:

mitchmar1

Position Id:

25-36990