Technical Support Tech – Technical Support Tech I Position Available In New York, New York

Technical Support Tech – Technical Support Tech I

Title:

Technical Support Engineer I

Duration:

24+

Months Location:

New York, NY

Pay Range:

$30/Hr to $35/Hr (DOE)
Job Description
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors of the problem to ensure a timely resolution. May require an associate’s degree in a related area and 4+ years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:

10427670

Position Id:

25-13658