IT Support Specialist Position Available In Centre, Pennsylvania

University Park, PA Remote Job
2 DAYS AGO
21528643
Summary
University Park, PA Remote Job
Competitive Salary
2 Years Experience
High school graduate or equivalency certificate (GED)
No Commisssion
40.00 hours per week / Day Shift /Full-Time
Description Reference #: REQ_0000067745
APPLICATION

INSTRUCTIONS

CURRENT

PENN STATE EMPLOYEE

(faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

CURRENT PENN STATE STUDENT

(not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location.

For additional information on remote work at Penn State, seeNotice to Out of State Applicants.

POSITION SPECIFICS

The IT Support Specialist – Intermediate Support serves as the primary hands-on IT resource for a designated zone, delivering direct technical support to faculty, staff, researchers and students. This role is critical to maintaining secure and compliant computing environments and plays a key part in supporting student success through the management of Engineering instructional computing labs-both physical and virtual. Responsibilities include installing, configuring, and maintaining Windows, Linux, and macOS systems; managing lab environments and software licensing; assisting with procurement and deployment of IT resources; and ensuring systems remain up to date and compliant with University and College security policies. The specialist also provides end-user training, documents procedures, collaborates with vendors, and may assist in supervising student workers or junior staff. Strong communication skills and a customer-service mindset are essential for success in this role.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED

CERTIFICATIONSGeneral Equivalency Diploma (GED) or High School (HS)
2+ years of relevant experience; or an equivalent combination of education and experience accepted

Required Certifications:

None

BACKGROUND

CHECKS/CLEARANCESEmployment with the University will require successful completion of background check(s) in accordance with University policies.
Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the

U.S. SALARY

& BENEFITSThe salary range for this position, including all possible grades, is $46,400.00 – $67,300.00. Salary Structure – Information on Penn State’s salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging in all its forms. We embrace individual uniqueness, as well as a culture of belonging that supports both broad and specific equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission. Federal Contractors Labor Law Poster
PA State Labor Law Poster
Penn State Policies
Copyright Information
Hotlines Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.