IT Support Specialist Position Available In Clearfield, Pennsylvania

IT Support Specialist Cooper Township Municipal Authority Winburne, PA 16879 Job Summary The ideal candidate will be responsible for providing technical support, maintaining computer systems, and ensuring the smooth operation of IT services. This role requires a strong background in help desk support, network management, and customer service to effectively address user needs and enhance system performance. This role will be responsible for limited field work that involves data collection, investigating meter alerts, and correcting non-reading water meters. Responsibilities Provide first-level support for hardware and software issues, including troubleshooting and resolving technical problems. Monitor and maintain network security by configuring firewalls and managing LAN connections. Responsible for user account management, including creating, modifying, and deleting accounts as necessary. Analyze system performance metrics to identify areas for improvement and implement solutions. Transfers of data from reading system to billing system Collaborate with team members to ensure efficient IT operations and contribute to ongoing projects. Skills Proficient in help desk support with experience in troubleshooting computer hardware and software issues. Knowledge of firewall configurations and LAN management to ensure network security. Proficient in TCP/IP networking concepts to facilitate effective communication within the network. Excellent analytical skills to assess system performance and identify improvement opportunities. Exceptional customer service skills to effectively communicate with users and provide assistance. Experience with Windows operating systems is essential for supporting end-user environments. Requirements Be capable of lifting 50 pounds Walking over uneven ground surfaces Hold a current, valid drivers’ license and be able to be insured under the Authorities’ automotive insurance policy.

Job Type:

Full-time Pay:

$20.00 – $25.00 per hour Expected hours: 40 – 45 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Monday to Friday Rotating weekends

Language:

English (Required) Ability to

Commute:

Winburne, PA 16879 (Required) Ability to

Relocate:

Winburne, PA 16879: Relocate before starting work (Preferred)

Work Location:

In person