Experienced Desktop Support Technician Position Available In Erie, Pennsylvania

Experienced Desktop Support Technician Velocity Network Inc – 4.2

Erie, PA Job Details Full-time Estimated:

$45K – $55.2K a year 1 day ago Benefits Free parking Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Cell phone reimbursement Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Desktop support Mid-level 3 years Firewall Driver’s License IT support Computer networking IT Full Job Description Velocity Network, Inc. is Northwest Pennsylvania’s leading technology services firm. We are a network of experienced IT professionals, telephony and Internet teams, and hardware and software specialists working together to provide enterprise level practices and solutions for the business sector. We are currently searching for an experienced Desktop Support Technician. This role is responsible for providing first and second-tier support for a variety of IT systems, applications and hardware. The incumbent will be responsible for working with clients to understand and troubleshoot remote and on-site technical issues including network, firewall, server, desktop, printing and hardware. Candidates must have 3 or more years of experience in an IT support role with strong knowledge of hardware, software and networking fundamentals. Previous experience in a customer facing role and a valid driver’s license with a good driving record are also required. VNET offers a competitive compensation and benefits package including: Health Insurance Dental Insurance Vision Insurance Flexible Spending Accounts/Section 125 Plan 401(k) Savings Plan with a company match Life Insurance Short Term Disability Insurance Paid Time Off Sick Time Paid Holidays Employee Assistance Program Cell Phone Stipend Free Parking On-Site Fitness Facility