IT Support Specialist Position Available In Lancaster, Pennsylvania
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Job Description
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IT Support Specialist
Lancaster, PA, USA
20-23 per hour
Hourly
Full Time
Are you a proactive and service-oriented IT professional looking to join a dynamic team and make an impact within a growinganization? If so, we have an exciting opportunity for you to join our team at the Horst Group as an IT Support Technician!
As an IT Support Specialist, you will play a critical role in supporting our employees and driving IT objectives that align with ourpany’s goals and values.
Responsibilities:
Provide technical support and assistance to The Horst Group and its business units
Troubleshoot and resolve basic technical problems related toputer systems, peripherals, and software applications
Manages Client Image/OS Management
Oversees and implements Software Deployment
Oversees and manages the Phone System & Phone Line Support
Respond to help desk inquiries, assess the nature of problems, and provide timely solutions or escalate issues as necessary
Provides Conference Room Support
Provides 3rd Party Application Support
Implements and manages Digital Video Streaming Solutions
Applies Computer Patching
Assist in inventory management and procurement of IT equipment and supplies
Performs other duties as required
Requirements:
At least 1 Year of IT experience required; 2-3 Years of IT experience preferred
Associate’s degree in IT Support or related field preferred.
Technical Certifications are beneficial.
Excellent verbal and writtenmunication skills.
Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Excellentanizational skills and attention to detail.
Join our team and be part of an exciting environment w you can contribute to ourpany’s success and help shape our IT practices. We offer apetitive salary, aprehensive benefits package, and opportunities for professional growth and development.
To , please submit your resume and a cover letter outlining your relevant experience and why you are interested in this position. We look forward to reviewing your application and discussing how your skills and expertise can contribute to our IT team’s objectives.
