Information Technology Generalist 1 Position Available In Montour, Pennsylvania

Information Technology Generalist 1
Salary
$59,345.00 – $90,211.00 Annually
Location Montour County, PA
Job Type
Civil Service Permanent Full-Time
Job Number

CS-2025-27260-01541

Department
Executive Offices
Division

EX OA HHS ITDC

Serv Mgmt Div
Opening Date
06 16 2025
Closing Date
6 29 2025 11:59 PM Eastern
Job Code
01541
Position Number
00158035
Union
AFSCME
Bargaining Unit
A4
Pay Group
ST07
Bureau Division Code
00812520
Bureau Division

EX OA HHS ITDC

Serv Mgmt Div
Worksite Address
50 Kirkbride Drive
City
Danville, Pennsylvania
Zip Code
17821
Name
Bryanne Hickerson
Phone
717.705.8323
Email

THE POSITION

Are you searching for an exciting andplex career tackling new projects and assignments, w no two days are alike? As an Information Technology Generalist 1, you will work as part of a unit which provides a wide-range of on-site information technology (IT) support to the Health and Human Services (HHS) program offices throughout the Commonwealth. Our HHS IT Delivery Center team provides end-to-end IT services to all staff in the Department of Health (DOH), the Department of Drug and Alcohol Programs (DDAP), Department of Human Services (DHS), the Pennsylvania Department of Aging (PDA), and the Pennsylvania Health Insurance Exchange Authority (PHIEA). Take pride in the work you do and today!
OF WORK
Within this role, you will provide crucial on-site IT support for the Department of Human Services, Office of Mental Health and Substance Abuse (OMHSAS), at Danville State Hospital and well as provide on-site IT support for DHS and DOH offices in surrounding counties.
Some specific responsibilities include the troubleshooting maintenance and support of Danville State Hospital’s numerous IT systems, in addition to providing service for telephony systems such as desktop IP phones, key systems, telephone cabling, private branch exchanges (PBX), and more. This professional also provides desktop IT support, mobile device management, network support, and asset management.
Interested in learning more? details regarding this position can be found in the position description.

Work Schedule and Information:

Full-time Work hours are 8:00 AM to 4:00 PM, Monday – Friday, with a 30-minute lunch.

Telework:

You may have the opportunity to work from home (telework) part-time, up to 2 days per week. You must report to the office 3 days per week at a minimum. Telework schedule is subject to change and you may be required to report to the office more frequently. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office located at Danville State Hospital. Other reasons foring into the office include changes to the current telework schedule, to attend training, mandatory meetings, or on an ad hoc basis. Your supervisor will give you at least a 24 hour notice and all travel will be at your own expense. Parking is located at the facility and is free.

Salary:

Selected candidates who are new to with the Commonwealth of Pennsylvania will begin at the starting annual salary of $59,345.00 (before taxes). You will receive furthermunication regarding this position via email. Check your email, including spam junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

One year as an Information Technology Trainee or Information Technology Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
One year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support administration services, and an associate’s degree in any information technology field; or
Three years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support administration services; or
An equivalentbination of experience and training.

Other Requirements:

You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
How to : Resumes, cover letters, and similar documents will not be reviewed, and the information contained tin will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure toply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Pennsylvania law (51 Pa. C.S. §7103) provides preference for qualified veterans for appointment to many state and local government jobs. To learn more about preferences for veterans, go to and click the Veterans’ Preference tab or contact us at .
Telmunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need amodations due to a disability, please discuss your request for amodations with the interviewer in advance of your interview date.
The Commonwealth is an equal opportunity employer and ismitted to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to .

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only.
You must provideplete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only test once for this posting.
Your results will be provided via email.
Information Technology Generalist 1