Application Support Analyst/Education/eschool/iready Position Available In Philadelphia, Pennsylvania

Application Support Analyst/Education/eschool/iready
Application Support Analyst/Education/eschool/iready
Philadelphia, Pennsylvania
Onsite
Full Time
$70k – $80k
We’re working with a well-regarded school in the Greater Philadelphia area that’s looking to bring on a full-time Application Support Analyst. This role will support a range of edtech systems including i-Ready, eSchool, and Google Chromebooks, with a focus on keeping the district’s tech ecosystem running smoothly for both staff and students. This is an on-site position working directly with educators and administrative teams.
You’ll be the go-to person for critical student systems that directly impact learning and instruction. This is the perfect opportunity for someone who enjoys problem-solving, training users, and improving how technology supports education. You’ll have the chance to grow into a leadership or systems admin role down the line, while helping build better processes and tech engagement in the classroom. Required Skills & Experience
2+ years of experience supporting educational software platforms
Experience with i-Ready and eSchoolPlus
Strong working knowledge of Chromebook management via Google Admin Console
Excellent communication skills for supporting teachers and school staff
Desired Skills & Experience
Background in K-12 education or school IT departments
Familiarity with Help Desk ticketing systems
Experience with student information systems (SIS) beyond eSchool
What You Will Be Doing Tech Breakdown
50% Chromebook Support / Google Admin
30% i-Ready and eSchoolPlus support
20% User training and ticket resolution
Daily Responsibilities
70% Hands On Tech Support
10% Documentation / SOPs
20% Team Collaboration and End-User Training
The Offer
You will receive the following benefits:
Medical, Dental, and Vision Insurance
Paid Time Off / Sick Days
Ongoing training and certifications
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Posted by: Shawna Dunleavy

Specialization:

Windows