TECHNICAL SUPPORT SPECIALIST I (UNIX/NETWORKS) Position Available In Providence, Rhode Island

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Company:
State Of Rhode Island
Salary:
JobFull-timeOnsite

Job Description

TECHNICAL SUPPORT SPECIALIST I

(UNIX/NETWORKS) 3.9 3.9 out of 5 stars Cranston, RI

JOB GENERAL STATEMENT OF DUTIES

To be responsible for performing a variety of routine technical support tasks within the area of specialization directly related to the operation of mainframe and mini computers, networks, and/or telecommunications systems, as well as other directly related systems; and to do related work as required.

SUPERVISION RECEIVED

Works under the general supervision of a superior from whom are received general and specific instructions and assignments; work is reviewed while in process and upon completion for conformance to prescribed instructions and proper application of system management techniques.

SUPERVISION EXERCISED

Usually none, but as required, may supervise clerical subordinates assigned to assist.

EXAMPLE OF DUTIES

To be responsible for performing a variety of routine technical support tasks, with the area of specialization, directly related to the operation of mainframe, minicomputers, networks, and/or telecommunications systems, as well as other directly related systems.

To assist in the installation and maintenance of mainframe, mini computer and/or network operating systems, data management, telecommunication, system performance, capacity management, and utility software.

To assist with the installation, troubleshooting and maintenance of peripheral and communications devices, directly related to area of specialization.

To assist in implementing methods and procedures necessary to support activities relating to installation, modification, problem resolution, performance, operational and planning capacity management activities in the designated hardware and software environment.

To assist in designing, coding, testing, and debugging specialized software required by the installation.

To assist in providing technical support services to a variety of system operation activities including programming, system analysis and other related operations within the designated environment.

To attend training sessions to keep abreast of new or improved software and procedures.

To do related work as required.

SUPPLEMENTAL INFORMATION

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.

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//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

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