AI Systems Support Specialist Position Available In Charleston, South Carolina
Tallo's Job Summary: The AI Systems Support Specialist position at COFREIGHT INC 1301 in Charleston, SC aims to equip individuals with skills to drive automation initiatives, optimize workflows, and enhance customer satisfaction in the logistics industry. Responsibilities include AI integration, workflow automation, and customer support. Requirements include proficiency in programming languages, knowledge of machine learning algorithms, and familiarity with web development frameworks. A Bachelor's degree in relevant fields is required.
Job Description
AI Systems Support Specialist
COFREIGHT INC 1301
Charleston Regional Parkway, Charleston, SC 29492
Description:
The program’s goal is to empower you with the skills and expertise needed to drive automation initiatives, optimize operational workflows, and enhance customer satisfaction within the logistics sector. This apprenticeship encompasses a comprehensive, hands-on approach to learning, involving real-world projects in the following areas: AI Integration, Workflow Automation, Robotics Applications, Mentorship and Collaboration. Frontend Optimization Develop and enhance user-friendly interfaces for customer-facing applications using modern web technologies. Collaborate with UX/UI designers to ensure seamless functionality and intuitive user experiences. AI Agent Development Design and build AI-powered agents to replace manual workflows and support customer inquiries. Utilize natural language processing (NLP) frameworks and AI tools to create conversational systems that address customer needs efficiently. Test, refine, and deploy AI solutions to ensure reliability and scalability. Workflow Automation Analyze existing manual processes to identify automation opportunities. Develop robotic process automation (RPA) solutions and integrate them into operational workflows to improve efficiency. Work with cross-functional teams to ensure automation aligns with customer service goals and operational standards. Customer Support Implement AI-driven tools and processes to enhance customer interactions and response times. Use machine learning techniques to anticipate customer needs and recommend personalized solutions. Continuous Learning and Innovation Stay updated on the latest developments in AI, robotics, and automation technologies. Participate in training sessions and collaborate with mentors to apply new knowledge effectively. Contribute ideas for innovation to drive further efficiency and customer satisfaction.
Requirements:
Proficiency in programming languages such as Python, JavaScript, or C++. Basic understanding of machine learning algorithms, frameworks (e.g., TensorFlow, PyTorch), and NLP tools. Familiarity with web development frameworks like React, Angular, or Vue.js. Knowledge of RPA tools (e.g., UiPath, Blue Prism, or Automation Anywhere) is a strong advantage. Job Competency / Qualifications Recent graduate with a Bachelor’s degree in Computer Science, Artificial Intelligence, Robotics, Software Engineering, or related fields.
