Helpdesk Support Technician Position Available In Charleston, South Carolina
Tallo's Job Summary: The Citadel in Charleston, SC is hiring a Helpdesk Support Technician. This full-time position involves providing technical IT support to faculty, staff, and students, resolving software issues, and maintaining the IT Knowledge Base. Requirements include an Associate's degree, one year of technical experience, and strong customer service skills. To apply, visit the job posting on their website.
Job Description
Helpdesk Support Technician
The Citadel
in Charleston, SC
Apply Now Type:
Full-Time
Posted:
05/04/2025
Application Due:
05/19/2025
Category:
IT Support and Training Military Helpdesk Support Technician The Citadel Job no: 496687
Work type: Full Time Permanent – Staff
Location:
Charleston
Categories:
Information Technology Do you have a background in technology support? Do you have a strong customer service background? Then check out the Helpdesk Support Technician position in the department of Information Technology Services at The Citadel College.
Helpdesk Support Technician Job Responsibilities:
Do you have a background in technology support? Do you have a strong customer service background? Then check out the Helpdesk Support Technician position in the department of Information Technology Services at The Citadel College.
This role will:
Work as a member of The Citadel’s Information Technology Services team to provide technical IT phone and remote support to the College’s Faculty, Staff, and Students.
Responsible for performing daily tasks through The Citadel’s IT ticket system
Remotely discovering and resolving IT software issues: including virus removal, software installation, account assistance, and computer diagnostics and trouble-shooting.
Responsible for the development of The Citadel’s IT Knowledge Base.
Record processes to relay standard information to entire ITS staff.
Recognize and identify trend issues in The Citadel’s community and participate in the resolution of such issues.
Minimum and Additional Requirements:
Associate’s degree
One-year technical experience in computer system design, development, maintenance, and management OR an equivalent combination of training and experience
Windows operating systems technical skills required.
Excellent customer service skills; strong commitment to customer service.
Excellent writing and verbal communication skills.
Must be able to lift up to 50 lbs.
Preferred Qualifications:
CompTIA A+ Certification Applications close: Mon, 19 May 2025 03:55:00 GMT To apply, please visit: http://careers.pageuppeople.com/743/cw/en/job/496687 jeid-6b4c515ce0c8ac46a024ae751a505110 Apply Now
