IT Support – Part-time Position Available In Charleston, South Carolina

IT Support

• Part-time ECPI University LLC
• 3.

3

North Charleston, SC Job Details Part-time Estimated:

$30.3K

• $38.9K a year 21 hours ago Qualifications Associate of Applied Science Computer science Computer Science Software troubleshooting Customer service Associate’s degree Communication skills Entry level Under 1 year Full Job Description Overview This position will work at ECPI University’s North Charleston, SC campus. Part-time hours Mon
• Thurs
• 4PM•9PM Fri•10AM•3PM Transform your Career at ECPI University Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor’s and Master’s Programs.

Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum. Visit www.ecpi.edu/employment to learn more about how you can help people improve their lives through education. The IT Support role helps support users with a wide range of desktop operating systems, applications, and mobile devices, plus network, virus, malicious software, and hardware support issues. Responsibilities Install desktop operating systems. Configure and troubleshoot hardware. Monitor and respond to helpdesk requests. Gather support issues information and analyze the symptoms and figure out the underlying problem. Escalate helpdesk requests to tier 2 and tier 3 personnel. Assist students, faculty, and staff with access to IT services provided. Create student accounts before each term start. Manage the network cable plant. Configure and manage classroom images. Maintain software and hardware inventories. All other duties and responsibilities as assigned. Qualifications Education/Experience AAS degree in Computer Science or a related field (ECPI graduates strongly encouraged to apply) 0-5 years previous experience as a consumer support technician Skills/Abilities Excellent customer service skills Excellent oral and written communication skills Detail oriented Ability to lift 5-25 pounds safely Benefits of Employment ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. To learn more about benefits at ECPI University, click HERE. Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.