Endpoint Services Technician Position Available In Richland, South Carolina

Endpoint Services Technician InfoLabs Inc Columbia, SC Job Details Full-time | Contract $27.50 – $37.50 an hour 2 days ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Microsoft Powerpoint Microsoft Word Diagnostic imaging equipment Network documentation Microsoft Excel Computer Science Software troubleshooting SCCM Customer service Mid-level Windows Microsoft Office High school diploma or GED Bachelor’s degree CompTIA Network+ IT support IT Manual inventory tracking Windows support 9 years Government IT 4 years Associate’s degree Communication skills Active Directory CompTIA A+ Time management Full Job Description IT Support Technician –

Government Endpoint Services Location:

Columbia, SC (100% Onsite)

Employment Type:

Full-Time, Long-Term Contract Note:

Applicants must be authorized to work in the United States and eligible to access secure government systems. Previous government IT support experience is strongly preferred. About the Role The South Carolina Department of Transportation (SCDOT) is seeking a dedicated and experienced IT Support Technician to join our Endpoint Services team. In this role, you will lead onsite imaging, configuration, deployment, and technical support for laptops, desktops, and tablets within our Columbia headquarters. This is a great opportunity for professionals with a strong background in IT deployments and hardware support within a government or enterprise setting. Key Responsibilities Build and configure desktops, laptops, and tablets using Microsoft Endpoint Configuration Manager (MECM).

Validate deployments:

BitLocker key storage, MECM client installation, and network connectivity. Ensure systems remain connected post-installation to complete software and configuration tasks. Maintain accurate asset tracking and documentation via Active Directory, internal systems, and spreadsheets. Respond to help desk tickets and support end users with hardware/software troubleshooting. Assist with device recycling, salvage, and inventory management. Collaborate with SCDOT’s Help Desk and Network teams to ensure service quality and compliance. Must-Have Skills (Minimum 4 Years’ Experience) Imaging and configuration of laptops/desktops/tablets Windows 10 system support

Microsoft Office Suite:

Outlook, Word, Excel, PowerPoint, Edge Networked systems and hardware troubleshooting Documentation and asset management Strong customer service, time management, and communication skills Preferred Skills Familiarity with Windows 11 Basic knowledge of Active Directory Experience following government or large enterprise IT protocols Ability to lift and move equipment (up to 50 lbs occasionally) Strong reasoning, ability to follow documentation/instructions Required Education High School Diploma required Associate or Bachelor’s in IT-related field preferred A+ or Network+ certifications highly desirable

Work Conditions Schedule:

Monday to Friday, 40 hours/week (standard business hours)

Location:

Columbia, SC (onsite only) Background check and verification processes apply per government policy Government project experience highly preferred

Job Types:

Full-time, Contract Pay:

$27.50 – $37.50 per hour Expected hours: 40.00 per week

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to Friday Application Question(s): Are you a U.S. Citizen and do you have experience working in a government or public sector IT environment ? Can you describe your experience with Windows 10/11 desktop deployments, imaging with Microsoft Endpoint Configuration Manager, and troubleshooting hardware/software issues? Are you comfortable working 100% onsite in Columbia, SC and supporting end-users in a high-volume IT environment? Ability to

Commute:

Columbia, SC 29201 (Required) Ability to

Relocate:

Columbia, SC 29201: Relocate before starting work (Required)

Work Location:

In person