Application Production Support Lead Position Available In Davidson, Tennessee
Tallo's Job Summary: Infosys is hiring an Application Production Support Lead for L2/L3 support team in Nashville, TN or Raleigh, NC. This role requires a Bachelor's degree, 4 years of IT experience, and expertise in Unix, PL/SQL, and Azure Application Support. Responsibilities include fault analysis, capacity management, and collaborating with development teams. The position involves travel and working in a dynamic, diverse environment.
Job Description
Application Production Support Lead Application Production Support Lead
Technology Lead – US Job details Work Location Nashville, TN, Raleigh, NC State / Region / Province North Carolina, Tennessee Country USA Domain Delivery Interest Group Infosys Limited Skills Technology|Open System|UNIX, Technology|Oracle|PL/SQL Company ITL USA Requisition
ID 132437BR
Job description Infosys is seeking for an Application Production Support Lead for L2/L3 support team w you will interface with key stakeholders and your technical proficiency across various aspects of application support for our client using various Monitoring tools to perform fault analysis, failure avoidance and diagnosis and resolution for any impacting issues in a distributed environment. You will be working closely with development and engineering team to provide input on new functionality and system performance, capacity management, monitoring and testing of infra upgrades and platform releases. You will be part of a learning culture, w teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued
Required Qualifications:
- Candidate must be located withinmuting distance of Nashville, TN or Raleigh, NC or be willing to relocate to the area. This position may require travel to project locations.
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 4 years of Information Technology experience.
- At least 3 years of hands on experience in Unix, PL/SQL and on Azure Application Support,
- Experience of troubleshooting issues by analyzing Application logs.
- Experience of managing and leading team.
- Knowledge and Experience of implementing automations resulting in effort savings.
- Knowledge of ITIL- Incident management and problem management.
- Ability to work in team in diverse/ multiple stakeholder environment.
- Experience and desire to work in a Global Delivery Environment.
- All applicants authorized to work in the United States are encouraged to .
Preferred Qualifications:
- Azure DevOps.
- Knowledge and Experience of implementing DevOps, SRE solutions.
- Experience with production support
- Planning and Co-ordination skills
- Good Communication and Analytical skills The job entails an extensive amount of travel.
The job also entails sitting as well as working at aputer for extended periods of time. Should be able tomunicate by telephone, email or face to face. About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.