Desktop Support Specialist Position Available In Davidson, Tennessee
Tallo's Job Summary: This job listing in Davidson - TN has been recently added. Tallo will add a summary here for this job shortly.
Job Description
Desktop Support Specialist
DEVCARE SOLUTIONS PRIVATE LIMITED
Nashville, TN Title:
Desktop Support Specialist Location:
Nashville, TN 37243
Pay Range:
$26 to $33 Work mode: In-person, with the potential for remote work upon completion of training
Work Schedule & Expectations:
Monday-Friday, 8:00 AM-5:00
PM CST Education:
Master’s OR Bachelor’s with 3 years relevant experience OR HD Diploma with 8 years relevant experience
Must Have:
Zendesk Ticketing software Licensure and Regulation System (LARS) – preferred
Technical Knowledge & Skills Help Desk Support:
Understanding of IT support workflows, troubleshooting methodologies, and customer service best practices
Licensing & Regulatory Systems:
Familiarity with licensure processes and regulatory requirements, particularly within healthcare or government agencies
Application Support:
Experience working with platforms such as Zendesk, LARS, and ServiceNow for ticketing and workflow management
Configuration & System Administration:
Ability to modify and configure system settings, user permissions, and automated workflows
Data Management & Documentation:
Strong skills in maintaining logs, tracking system changes, and organizing supporting documentation in
SharePoint Job Types:
Full-time, Contract Pay:
$26.00 – $33.00 per hour Expected hours: 37.5 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Schedule:
8 hour shift Day shift Monday to
Friday Education:
Bachelor’s (Preferred)
Experience:
Zendesk:
1 year (Preferred)
Location:
Nashville, TN (Required)
Work Location:
In person
