Field Support Technician Position Available In Davidson, Tennessee

Description TEKsystems is seeking a highly skilled and motivated IT Field Services Technician to join our dynamic team. The ideal candidate will have a passion for technology and a strong desire to provide excellent customer service to our staff and students. As an IT Field Services Technician, you will be responsible for providing on-site technical support and maintenance services to all MNPS facilities..

Responsibilities:

• Provide on-site technical support and maintenance services to all MNPS facilities
• Troubleshoot and resolve hardware and software issues, including desktops, laptops, tablets, printers, and peripherals
• Install, configure, and maintain operating systems, applications, and other software
• Assist with network connectivity and related issues
• Perform hardware and software upgrades and replacements
• Ensure the security and integrity of all systems and data
• Provide end-user training and support
• Communicate effectively with staff and management to provide timely resolution of technical issues
• Collaborate with other IT teams to ensure the smooth operation of MNPS technology systems

Qualifications:

• A+ Certification
• At least 2-3 years of experience in IT support or related field
• Strong knowledge of Windows and Mac operating systems, as well as Microsoft Office and Google Suite
• Experience with network connectivity and troubleshooting
• Excellent communication skills, both verbal and written
• Strong problem-solving skills
• Ability to work independently as well as part of a team
• Valid driver’s license and reliable transportation required Skills Desktop, Windows 10, Troubleshooting, Hardware, Customer service, Support, Active directory, Technical support, Help desk support Top Skills Details Desktop,Windows 10,Troubleshooting,Hardware,Customer service Additional Skills & Qualifications
• Provides end‐user support services
• installs, configures, repairs, and supports end‐user technology systems, equipment, and software in accordance with standardized procedures. Prioritizes information technology support work based on the impact to the teaching and learning process. Performs other day-to‐ day tasks as needed.
• Documents repair actions, customer support tasks and other activities in accordance with established policies and procedures. Submits periodic reports as required.
• Processes equipment requiring repairs in accordance with policies
• Resolves basic network problems The ideal candidate for this role will be able to carry at least 50lbs and will need to be on their feet moving throughout school buildings throughout the day. Experience Level Entry Level Pay and Benefits The pay range for this position is $22.00
• $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Nashville,TN.

Application Deadline This position is anticipated to close on May 13, 2025. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.