Integration Support Specialist Position Available In Davidson, Tennessee

Integration Support Specialist QuaverEd, Inc. – 3.6 Nashville, TN Job Details Full-time $50,000 – $60,000 a year 15 hours ago Benefits Paid holidays 401(k) Life insurance Qualifications SSO Mid-level Databases

SQL LDAP

Computer networking Cybersecurity Associate’s degree Communication skills

Full Job Description Description:

QuaverEd is a rapidly growing and innovative education company founded in 2009. Headquartered in historic Music Row in Nashville, Tennessee our mission is to equip educators to engage today’s students in academic, social, and emotional learning. Our team is SERIOUS about education. But we also believe FUN is vital to the learning process, giving life to our Seriously Fun!™ workplace. QuaverEd seeks an Integration Support Specialist who won’t just be answering calls—you’ll be the critical connection making sure thousands of schools nationwide get seamless access to our innovative curriculum platform. Your work directly supports teachers and students, helping unlock better educational experiences every day.

Growth & Culture:

This role is your stepping stone to advanced tech roles, software development, or project management within QuaverEd. Join a tight-knit, agile team that values transparency, continuous learning, and a positive, collaborative work environment where your contributions truly matter.

Job Duties:

Onboard school districts quickly and efficiently by connecting our platform with theirs, enabling Single Sign-On and integrated rostering; Troubleshoot and resolve technical issues across phone, video, and email channels, delivering exceptional customer service; Collaborate closely with teammates and software engineers to develop and improve internal tools that streamline operations; Manage SQL databases and work with authentication protocols like SAML and OAuth to keep integrations running smoothly; Onboarding school districts in a timely manner across various technologies and platforms; Resolve support tickets from school district IT teams, maintaining consistent responsiveness and high customer satisfaction; and Actively contribute ideas that improve onboarding workflows and internal tooling.

Requirements:

You bring excellent communication skills and a genuine passion for customer success; You have solid SQL skills and a working knowledge of networking, databases, and cybersecurity; You’re comfortable engaging directly with customers and internal teams across multiple communication platforms; You have a 2-year degree or equivalent experience, with a desire to grow your technical expertise; and Bonus points if you know authentication protocols (SAML, LDAP, OAuth) or IMS Global standards (LTI, OneRoster). Please submit a resume and cover letter along with three references. This role is not a remote work position. All employees must live within commuting distance of Music Row in Nashville. We are currently requiring all team members to work at minimum 3 days a week in the office on the QuaverEd campus and allowing 2 days remote. This requirement is subject to change at the discretion of the team member’s Supervisor and company policies. QuaverEd, Inc. offers an excellent benefits package including 80 hours of vacation per year with an increase after 3 years, 12 paid holidays, 60 hours of sick leave, subsidized health care up to $9,000 per year, subsidized life insurance, a 401(k) program with no participation fees, and a collegial, supporting atmosphere. QuaverEd, Inc. is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, disability, age, or genetic information.