Desktop Support Position Available In Shelby, Tennessee
Tallo's Job Summary: Desktop Support position at US Tech Solutions involves client-facing support, system installation, and troubleshooting. Responsibilities include quality checks, resolving hardware issues, and referring complex problems for further testing. Required skills include hardware/software support, Windows 10 proficiency, and ticket management experience. The role operates in an office environment with kiosk and device support. High school education or equivalent experience is required for this position.
Job Description
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Job Description:
- Provides client facing support; including installation, servicing, and repairing systems. + Quality checks operational status of system equipment before deployment. + Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance. + Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
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Required Skills & Experience:
- + Hardware/software installation, support and troubleshooting + Experience with Windows 10 + Experience with MS Office and OS365 + Configuring new PC’s/notebooks via SCCM imaging + Ticket management experience + iOS device familiarity
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Work Environment:
- + Office environment + Walk up Kiosk support + Vending and Locker resupply
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Skills:
- Desktop Support, Imaging, SCCM, Windows 10
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Education:
- + High School or equivalent Experience
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About US Tech Solutions:
- US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
