Desktop Support Technician Position Available In Shelby, Tennessee
Tallo's Job Summary: Crye-Leike Realtors in Memphis, TN is hiring a full-time Desktop Support Technician. The role involves independently installing hardware and software, troubleshooting system issues, and providing excellent customer service. Qualifications include 2 years of hands-on experience with PC hardware/software troubleshooting and LAN/WAN troubleshooting. A+ Certification is preferred. The position offers benefits such as 401(k) matching, health insurance, and paid time off.
Job Description
Desktop Support Technician Crye-Leike Realtors Memphis, TN 38120 Desktop Support Technician Crye-Leike® Information Technology is seeking a full-time Desktop Support Technician in Memphis, TN. This position requires candidate to be able to work independently with minimal supervision. Duties Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user’s premises. Installation of software on corporate machines. Responds to client inquiries concerning systems operation and diagnose system hardware, software, and operator problems. Instructs users in use of equipment, software, and manuals. Recommends or performs remedial actions to correct problems. Provides updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication. Assists clients in connecting to corporate wired/wireless networks on personal devices. Maintains service records of work performed. Other duties as assigned. Qualifications At least two year hands-on experience with PC hardware/software troubleshooting. Experience with LAN/WAN troubleshooting and/or telephone systems is a required. A+ Certification preferred. Experience with ShoreTel/Mitel telecommunications systems a plus. Excellent customer service and communication skills (verbal and written). Ability to successfully multi-task and understand how to prioritize work. Applicants will be tested for proficiency.
Job Type:
Full-time Expected hours: 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance
Schedule:
8 hour shift Monday to
Friday Experience:
LAN/WAN troubleshooting: 2 years (Required) PC hardware/software troubleshooting: 2 years (Required)
License/Certification:
CompTIA A+ (Preferred)
Work Location:
In person
