SME PC Technician Position Available In Shelby, Tennessee
Tallo's Job Summary: SAIC is seeking a SME PC Technician in Memphis, TN for the US Army Corps of Engineers RITS Program. Responsibilities include providing technical support for hardware, software, and peripherals, troubleshooting incidents, and ensuring compliance with printer firmware and CAC software. The candidate must have relevant experience, a current DoD 8570 IA Baseline Certification, and the ability to obtain appropriate DoD 8570 IA Computing Environment Certification. The position requires occasional travel and may involve after-hours support.
Job Description
SME PC Technician
SAIC – 4.0
Memphis, TN Job Details Full-time Estimated:
$41.8K – $61.9K a year 1 day ago Qualifications Authentication
CCNA LAN
Firmware Secret Clearance Windows DoD experience Microsoft Office High school diploma or GED Analysis skills CompTIA Network+ DoD 8570 ServiceNow CCNA Security IAT Senior level 4 years IAT Level I SSCP CompTIA A+
Full Job Description Job ID:
2504716
Location:
MEMPHIS, TN, US
Date Posted:
2025-04-16
Category:
Information Technology Subcategory:
Technical Support Schedule:
Full-time Shift:
Day Job Travel:
Yes, 25 % of the
Time Minimum Clearance Required:
Secret Clearance Level Must Be Able to
Obtain:
None Potential for
Remote Work:
No Description SAIC is hiring a SME PC Technician in Memphis, TN to support the US Army Corps of Engineers RITS Program.
Job Duties:
Performs technical, operational, and training support to users and technical teams, for PC desktop hardware, output devices, and software packages. Install and test output devices, PC’s, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. Troubleshoots output devices, PC’s, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves output device system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software. Candidate is responsible for ensuring printer firmware and CAC software are in compliance, and work instructions are current.
Qualifications Required Education and Experience:
Associates and 6 years of relevant experience; High School diploma and years 8 of relevant experience; 4 years of additional experience in lieu of a degree.
Required Security Clearance:
Must have an Active Secret Clearance (US Citizenship required).
Required Skills:
8+ years of professional, applicable experience. Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications). Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment. May need to travel. Normal work hours are Monday through Friday; 8 hour shift between 6AM and 6PM local time. After hours support may be required on an infrequent basis. Experience installing and configuring firmware, and CAC authentication software on printer devices. Experience supporting Windows 10, and MS Office 2013. Experience using Service Now or a similar ticketing system. Strong analytical and follow through skills. SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy:
SAIC does not require
COVID-19
vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
