Desktop Support Specialist – Corporate Position Available In Williamson, Tennessee
Tallo's Job Summary: The Desktop Support Specialist - Corporate position at Summit Healthcare Mgmt in Franklin, Tennessee, involves providing technical support for end-user computing devices. Responsibilities include supporting users in-person and remotely, deploying and maintaining devices, enforcing IT policies, and collaborating with IT professionals. Requirements include a high school diploma, desktop support experience, and knowledge of system administration and network troubleshooting. The salary ranges from $44.7K to $57.6K per year. Qualified candidates are encouraged to apply. Summit Healthcare Mgmt is an EOE.
Job Description
Desktop Support Specialist – Corporate Summit Healthcare Mgmt – 3.3
Franklin, TN Job Details Full-time Estimated:
$44.7K – $57.6K a year 11 hours ago Qualifications Some college Desktop support System administration Azure Software troubleshooting LAN Mid-level High school diploma or GED Remote access software Trade school Active Directory Full Job Description Desktop Support Specialist – Corporate | Summit Healthcare Mgmt | Franklin, Tennessee About the
Job:
The Desktop Support Specialist supports company personnel and their use of end-user computing devices such as PCs, tablets, phones, and printers. The specialist supports user needs and follows company processes through all device lifecycle phases including requirements, procurement, build, deployment, support, and asset retirement
Roles and Responsibilities:
Provide quality technical support to users in-person and remotely through phone, chat, or remote desktop tools. Provide guidance to end-users on how to use computer systems and software efficiently, and how to receive technology support as part of new user onboarding. Purchase, configure, deploy, and support end-user computing devices and peripherals, including routine maintenance and repairs. Leverage provided helpdesk ticketing system and maintain accurate records of work performed. Enforce IT policies and procedures to maintain compliance with company processes and standards. Work collaboratively with other IT professionals and departments to address complex technical issues and deliver company projects. Identify re-occurring technical issues and propose sustainable solutions to prevent user disruption. Perform review and consultation for end user IT Equipment requests Provide assistance to end-users in resolving hardware and software issues with desktops, laptops, and peripherals. Diagnose and resolve technical problems, including hardware malfunctions, software errors, and network issues. Comply with PC Lifecycle program, ordering/refreshing/reusing assets for new corporate employees Deliver specialized transition services for corporate and facility executives.
Education/Experience/Skill Requirements:
High school diploma or equivalent; some college or technical school coursework preferred. Experience in desktop support with multi-site locations preferred. Problem solver and tech savvy with working knowledge of office automation products, databases, basic network troubleshooting techniques and remote access applications. Knowledge of system administration, LAN, Microsoft AD and Azure environments. Strong understanding and working knowledge of Active Directory, exchange mailbox administration, group polices (within AD). Focus on customer service and quality. Why Summit Healthcare Mgmt?
Summit Healthcare Mgmt offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Summit Healthcare Mgmt is an EOE. Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
