IT Specialist Position Available In Williamson, Tennessee

IT Specialist 3.7 3.7 out of 5 stars Brentwood, TN 37027 The IT Specialist is a full-time role responsible for managing Microsoft 365 services, telephony systems, IT security, cloud infrastructure, and hardware/software systems. Key duties include MS365 administration, telephony system oversight, security implementation, cloud service management, and hardware/software maintenance. Candidates should have proven experience in relevant areas, strong problem-solving skills, and excellent communication abilities. Preferred skills include certifications (MS365, AWS), scripting and automation tools, ITIL practices, and Salesforce security knowledge.

Responsibilities:

Hardware and Software Oversight:

Oversee the installation, configuration, and maintenance of hardware and software systems. Implement and manage backup solutions to ensure data integrity and availability. Monitor system performance and ensure uptime and reliability. Manage password policies and ensure secure access to systems and data. MS365

Administration:

Manage and maintain Microsoft 365 services, including Exchange Online, SharePoint, Teams, and OneDrive. Provide support and training to end-users on MS365 applications. Ensure compliance with company policies and security standards.

Telephony Systems:

Oversee the installation, configuration, and maintenance of telephony systems (VoIP, PBX). Troubleshoot telephony issues and ensure seamless communication across the organization. Collaborate with vendors to implement new telephony solutions.

Security:

Implement and manage security measures to protect IT systems and data. Monitor and respond to security incidents and vulnerabilities. Conduct regular security audits and risk assessments.

Cloud Services:

Manage cloud infrastructure (AWS, Azure, or Google Cloud) and ensure optimal performance. Deploy and maintain cloud-based applications and services. Monitor cloud usage and optimize costs.

Qualifications:

Bachelor’s degree in Information Technology, Computer Science, or a related field. Proven experience in MS365 administration, telephony systems, IT security, cloud services, and hardware/software management. Strong understanding of network protocols, firewalls, and security best practices. Excellent problem-solving skills and the ability to work independently. Strong communication and interpersonal skills. Great customer service skills.

Preferred Skills:

Certifications such as MS365 Certified, AWS Certified Solutions Architect, or similar. Experience with scripting and automation tools. Knowledge of ITIL practices. Working knowledge of Salesforce security.