IT Support Specialist Position Available In Williamson, Tennessee
Tallo's Job Summary: The IT Support Specialist position at Fix Group Management in Franklin, TN involves providing technical support for internal team members. Responsibilities include troubleshooting hardware and software issues, managing accounts, assisting with onboarding, and maintaining documentation. Ideal candidates have 1-2 years of IT support experience, knowledge of Windows OS and Google Suite, and strong problem-solving skills. The position offers hourly pay ranging from $22 to $26, opportunities for growth, and a comprehensive benefits package.
Job Description
IT Support Specialist Fix Group Management Franklin, TN 37067
About Us:
We are a growing company headquartered in Franklin, TN, committed to delivering top-tier service and innovative solutions to our clients. We’re looking for a dependable and tech-savvy IT Support Specialist to join our team. If you’re passionate about helping people and solving technical problems, we’d love to hear from you.
Position Overview:
As an IT Support Specialist, you’ll provide essential technical support for our internal team. You’ll be the go-to resource for troubleshooting issues with hardware, software, and connectivity, helping to ensure our systems run smoothly and our users stay productive. Roles & Duties of an
IT Support Specialist:
Provide timely support for desktops, laptops, mobile devices, and printers Troubleshoot software and hardware issues for end users Manage accounts, permissions, and configurations Assist with new hire onboarding and device setups Maintain documentation and track issues through a ticketing system Support basic network troubleshooting and escalate complex issues as needed Still Interested?
Here’s What We’re Looking For:
1-2 years of IT support or help desk experience preferred Solid understanding of Windows OS, Google Suite, and general IT support principles Strong problem-solving and interpersonal skills Familiarity with ticketing systems such as Zendesk, ServiceNow, or similar IT certifications (CompTIA A+, Network+, etc.) are a plus Benefits (the good stuff!): Hourly pay: $22-$26/hour, depending on experience Opportunities for growth and advancement – we love seeing our team members succeed! Health, dental, and vision insurance Retirement with company match Christmas club program with company match Company-paid life insurance and long-term disability Short-term disability Critical illness and accident coverage Employee Assistance Program Paid time off Paid holidays Offered compensation will be determined based on experience related to the role. Shop Fix Academy is proud to be an Equal Opportunity Employer and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
