Helpdesk Technician Position Available In Chittenden, Vermont
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Job Description
Description Top Skills’ Details1. Remote help desk support experience. This position will be fully remote so someone should have remote troubleshooting2. Customer service and team mentality. This team is very tight and the manager needs someone that she can work with every day.3. Active directory and virtual desktop experience4. Epic support experience is not required but will be a huge bonus to have Skills Help desk support, Troubleshooting, Help desk, Customer service, Active directory, Service desk, Windows, Support, Phone support, Ticketing system, Technical support Top Skills Details Help desk support,Troubleshooting,Help desk,Customer service,Active directory Additional Skills & Qualifications This position is responsible for providing remote technical and general computer support to all users of the organization’s computer systems. Responsibilities include software/hardware support, a general understanding of all Information Technology supported applications, a more in-depth understanding of the general desktop tools, the ability to troubleshoot a wide variety of problems, the use of remote troubleshooting tools, the accurate logging of all support requests, incident escalation, and coordination of services with other Information Technology staff. Individuals provide front line support for a large number of applications in a complex technological environment. Experience Level Intermediate Level
