Metaswitch VoIP Engineer Position Available In Lee, Alabama

Job Description Role Overview:

We are seeking a skilled Metaswitch Engineer to support and maintain our existing legacy voice infrastructure while assisting in the transition to a next-generation communications platform. This role is critical in ensuring service continuity, minimizing downtime, and enabling a smooth migration path for our customers and internal teams.

Key Responsibilities:

Maintain and support legacy Metaswitch systems associated with voice infrastructure. Monitor system performance, troubleshoot issues, and apply patches or updates as needed. Collaborate with cross-functional teams to plan and execute the migration to a new VoIP or cloud-native platform. Document existing configurations and develop transition plans to ensure minimal disruption. Provide technical guidance and training to junior engineers and support staff. Participate in change management and incident response processes. Interface with vendors and third-party providers to resolve escalated issues. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC “Know Your Rights” Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review

Insight Global’s Workforce Privacy Policy:

https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 35+ years of experience working with Metaswitch platforms in a telecom or ISP environment. Strong understanding of SIP, RTP, VoIP protocols, and network troubleshooting tools. Experience with legacy voice systems and transitioning to cloud-native or IMS-based architectures. Familiarity with Linux systems, scripting (e.g., Bash, Python), and network monitoring tools. Knowledge of cloud platforms (AWS, Azure) and containerization (Docker, Kubernetes). Excellent documentation and communication skills. Experience with Perimeta SBC, MetaView Service Assurance Server, and MetaSphere CFS. Experience working with Alianza Cloud Platform Prior involvement in system migrations or platform upgrades. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.